Terms ofService

By creating an account, placing an order, purchasing, accessing or using any service provided by ServoMix, you agree to be bound by these Terms of Service.

If you do not agree with these Terms, you must not purchase or continue using ServoMix services.

You must be at least 18 years old to independently purchase and use ServoMix services.

If you are under 18, you may only use our services with the permission and supervision of a parent or legal guardian.

• Provide accurate account and billing information.
• Keep your account information updated.
• Maintain the confidentiality of your account credentials.
• Take responsibility for activity performed through your account.

ServoMix provides hosting and related infrastructure services, which may include game hosting, VPS hosting, web hosting, Discord bot hosting, mail hosting and other services made available through our website.

Features, specifications, locations, availability and pricing may vary between services and plans.

Service activation generally begins after the required payment has been successfully received and verified.

Some orders may require additional review, fraud screening, verification or manual provisioning before activation.

Customers are responsible for paying all applicable charges for the services they purchase.

Payments may be processed through third-party payment providers such as Razorpay. Payment processing may therefore also be subject to the provider's terms and policies.

• Prices are shown before an order is completed.
• Applicable taxes or charges may be added where required.
• Customers are responsible for renewing services before their expiry date.
• In case of any payment issue or billing inquiry, customers can contact 24/7 billing support at support@servomix.com or via the client portal for prompt assistance.

Customers are responsible for renewing their services before the applicable expiry date.

ServoMix services must be used lawfully, responsibly and in a manner that does not negatively affect our infrastructure, network, other customers or third parties.

Customers must ensure that software, websites, applications, game servers, bots and other content hosted through their service comply with these Terms.

ServoMix services must not be used for activities that are illegal, malicious, abusive or harmful.

ServoMix may investigate suspected abuse and take appropriate action when necessary.

Customers must use allocated resources reasonably and according to the limits of their purchased service.

• Do not intentionally overload CPU, memory, storage or network resources.
• Do not interfere with other customers or shared infrastructure.
• Do not attempt to bypass configured resource restrictions.
• Do not intentionally create activity that threatens platform stability.

Customers remain responsible for the content, files, applications, websites, databases, servers and software they upload, create or operate through ServoMix.

Customers must ensure they have the necessary rights and permissions to store and distribute their content.

Customers are responsible for protecting their passwords, API credentials, control panel credentials and other authentication information.

Suspected unauthorized access should be reported to ServoMix as soon as reasonably possible.

Certain ServoMix services may include automatic or manual backup functionality depending on the purchased plan.

ServoMix may review relevant service data when reasonably necessary to investigate legitimate abuse, security or compliance reports.

This may include reports involving phishing, malware, scams, DDoS activity, copyright concerns or other prohibited activity.

Access is limited to authorized ServoMix staff and should be limited to information reasonably relevant to the investigation.

ServoMix may suspend or terminate a service when reasonably necessary because of:

• Non-payment.
• Violation of these Terms.
• Confirmed abuse or malicious activity.
• Serious security threats.
• Fraudulent activity.
• Legal or regulatory requirements.

Serious or repeated violations may result in permanent service termination.

ServoMix may perform scheduled or emergency maintenance to maintain security, reliability, performance and infrastructure stability.

Where reasonably possible, ServoMix may provide advance notice of planned maintenance that is expected to materially affect service availability.

ServoMix works to provide reliable services, but uninterrupted availability cannot be guaranteed.

Service interruptions may occur because of maintenance, software or hardware issues, attacks, upstream network problems, third-party provider failures or other circumstances outside ServoMix's reasonable control.

Eligibility for refunds, exclusions, refund request requirements and applicable timelines are governed by the ServoMix Refund Policy.

ServoMix's collection, use, protection and retention of personal information is described in our Privacy Policy.

Following service expiry, applicable service data may be retained within the established 30-day total retention framework, including the initial 7-day grace period.

ServoMix may rely on third-party providers for services such as payment processing, networking, infrastructure, software, security and other operational functions.

Third-party services may be governed by their own terms, availability and privacy practices.

To the maximum extent permitted by applicable law, ServoMix will not be liable for indirect, incidental, special or consequential losses resulting from the use or inability to use our services.

This may include loss resulting from downtime, customer configuration, unauthorized account access, data loss, third-party failures or circumstances outside ServoMix's reasonable control.

ServoMix may update these Terms when necessary to reflect changes to our services, operations, security practices, legal requirements or policies.

The latest version will be published on this page with an updated revision date. Continued use of ServoMix services after applicable changes take effect constitutes acceptance of the updated Terms to the extent permitted by law.